Dec
3
Winter has arrived.
Filed Under Miscellaneous, Random | 5 Comments
Dear Snow,
While I realize it wouldn’t be winter without a solid snow storm, I would have been happy if you could have waited until the week of Christmas to come. You are somewhat like an unwanted relative showing up early and uninvited. Yet, similarly, every year you do this and every year we forgive you [...]
Aug
17
iPod fail
Filed Under Miscellaneous, Random | 4 Comments
My iPod Nano is being a pain. I was trying to setup my Nike Plus thing,and there was an update available for my iPod, and now it refuses to update. It’s giving me strange error about corruption. The device functions just fine — I can play music, add/delete songs through iTunes, etc. — just can’t [...]
Jul
20
Why Call Centers Fail
Filed Under Miscellaneous, Random | 7 Comments
There is big money at stake in call centers, but it comes at a price. U.S. Call Centers represent a staggering $23 billion industry, but if that number is so huge then why do people still outsource their call centers?
Call centers require a knowledgeable and effective management, and service level agreements that can be demanding, [...]